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QBE

★★★★½

Tailored Cyber Insurance for NZ Businesses

Company Overview

QBE Insurance Group, founded in 1886, has grown to become one of the world's top 20 general insurance and reinsurance companies. With a strong presence in New Zealand, QBE combines international expertise with deep local market knowledge to provide comprehensive cyber insurance solutions for businesses of all sizes.

The company's approach to cyber insurance is characterized by its focus on risk prevention and incident response, backed by decades of insurance expertise and a robust understanding of the evolving cyber threat landscape. QBE's New Zealand operations are supported by a global network of cyber security experts and resources.

Cyber Insurance Coverage

Core Protection Features

  • First-Party Coverage

    Protection for your business's direct losses from cyber incidents

  • Third-Party Coverage

    Protection against claims made by others due to your cyber incident

  • Cyber Crime

    Coverage for financial losses from cyber fraud and social engineering

  • Business Interruption

    Compensation for lost income during system outages

Additional Coverage Options

  • Reputational Harm

    Coverage for loss of income due to reputational damage following a cyber incident

  • System Failure

    Protection against system failures not caused by cyber attacks

  • Contingent Business Interruption

    Coverage for losses due to system failures at key vendors or suppliers

Risk Management Services

Prevention Services

  • Security awareness training
  • Vulnerability assessments
  • Penetration testing
  • Risk assessment tools

Incident Response

  • 24/7 incident reporting
  • Forensic investigation
  • Legal support services
  • Crisis management

Industry-Specific Solutions

Professional Services

Tailored coverage for law firms, accounting practices, and consultancies.

  • Professional liability integration
  • Client data protection
  • Regulatory compliance support

Retail and Hospitality

Comprehensive protection for retail businesses and hospitality providers.

  • PCI compliance coverage
  • Point-of-sale protection
  • Customer data security

Manufacturing

Specialized coverage for manufacturing and industrial businesses.

  • Industrial control system protection
  • Supply chain cyber risk
  • Operational technology coverage

Claims Process

Streamlined Claims Handling

QBE's claims process is designed to provide rapid response and efficient resolution of cyber incidents, with a focus on minimizing business disruption and financial impact.

Claims Process Steps

  • 1. Initial incident reporting
  • 2. Immediate response activation
  • 3. Expert team deployment
  • 4. Claim resolution and recovery

Support Services

  • Dedicated claims handler
  • Technical investigation team
  • Legal advisory services
  • Recovery assistance

Customer Reviews and Testimonials

★★★★★

Tom Anderson

Legal Services Director

"QBE's cyber insurance coverage has been essential for our law firm. Their understanding of professional services risks and regulatory requirements is exceptional. The claims process during our recent security incident was handled professionally and efficiently."

"The risk assessment tools and training programs have helped us significantly improve our security posture. Their proactive approach to risk management sets them apart from other insurers."

★★★★

Karen Williams

Retail Operations Manager

"As a retail business, we particularly value QBE's expertise in PCI compliance and point-of-sale security. Their coverage has given us peace of mind in handling customer payment data."

"While the claims process documentation can be extensive, their support team is always helpful in guiding us through the requirements. The preventive services have been particularly valuable."

★★★★★

Steve Johnson

Manufacturing Operations Director

"QBE's understanding of industrial control systems and manufacturing-specific cyber risks has been crucial for our operations. Their incident response team helped us recover quickly from a potential system breach."

"The coverage for operational technology and supply chain risks provides comprehensive protection for our complex manufacturing environment. Their technical expertise in this area is impressive."

Coverage Options and Pricing

QBE offers flexible cyber insurance solutions with coverage limits and premiums tailored to each organization's specific needs and risk profile. Their pricing structure considers various factors including:

Essential Cover

  • Basic cyber liability
  • Incident response support
  • Standard risk assessment

Suitable for small businesses

Professional Cover

  • Enhanced coverage limits
  • Priority response service
  • Advanced risk management

For medium-sized businesses

Enterprise Cover

  • Comprehensive protection
  • Dedicated response team
  • Customized solutions

For large organizations