Delta Insurance
New Zealand's Leading Cyber Insurance Provider
Company Overview
Delta Insurance, established in 2014, has rapidly emerged as New Zealand's premier cyber insurance provider. Founded by Ian Pollard and Craig Kirk, both veterans in the insurance industry, Delta Insurance was built on the principle of providing innovative insurance solutions specifically tailored to the digital age. Their deep understanding of the local market, combined with global insurance expertise, has positioned them as a trusted partner for businesses seeking comprehensive cyber protection.
Based in Auckland with offices throughout New Zealand, Delta Insurance has grown from a startup to a major player in the insurance sector, particularly in the cyber insurance space. Their success stems from their innovative approach to insurance, being one of the first in New Zealand to offer comprehensive cyber insurance solutions that address the evolving nature of digital threats.
Comprehensive Coverage Details
First-Party Coverage
- ✓Business Interruption Coverage
Compensation for lost income during system downtime caused by cyber attacks
- ✓Cyber Extortion Protection
Coverage for ransomware demands and associated negotiation costs
- ✓Data Recovery Costs
Expenses related to restoring or recreating lost or damaged data
- ✓Crisis Management Expenses
Costs for public relations, reputation management, and customer notification
Third-Party Coverage
- ✓Privacy Liability
Protection against claims arising from data breaches involving customer information
- ✓Network Security Liability
Coverage for claims resulting from security failures in your network
- ✓Regulatory Defense Costs
Legal expenses related to regulatory investigations and fines
- ✓Media Liability
Protection against claims of defamation, copyright infringement, or other media-related risks
Value-Added Services
Pre-Incident Services
- • Cyber risk assessments
- • Employee security training
- • Vulnerability scanning
- • Incident response planning
Post-Incident Support
- • 24/7 incident response team
- • Forensic investigation services
- • Legal and PR support
- • Business recovery assistance
Industry-Specific Solutions
Healthcare Sector
Specialized coverage for medical practices, hospitals, and healthcare providers, focusing on patient data protection and compliance with health information privacy regulations.
- • HITECH Act compliance coverage
- • Medical records protection
- • Telemedicine security coverage
Financial Services
Tailored solutions for banks, credit unions, and financial advisors, with emphasis on protecting financial transactions and customer data.
- • Payment card industry compliance
- • Financial fraud protection
- • Digital banking security
Retail and E-commerce
Comprehensive coverage for online retailers and traditional stores, focusing on payment security and customer data protection.
- • E-commerce platform protection
- • Point-of-sale system security
- • Customer loyalty program protection
Claims Process and Support
24/7 Claims Support
Delta Insurance provides round-the-clock support for cyber incident claims, ensuring immediate response and assistance when you need it most. Their dedicated claims team works closely with cyber security experts, legal professionals, and PR specialists to manage and resolve incidents effectively.
Initial Response (0-4 Hours)
- 1. Immediate incident assessment
- 2. Security team deployment
- 3. Initial containment measures
Ongoing Support
- 1. Regular status updates
- 2. Coordination with specialists
- 3. Recovery planning assistance
Customer Reviews and Testimonials
Sarah Thompson
IT Services Director
"Delta's response to our ransomware incident was exceptional. Their team guided us through the recovery process and helped minimize downtime. The level of expertise and support we received was outstanding, and their preventive services have helped us strengthen our security posture significantly."
"What impressed me most was their proactive approach to risk management. They didn't just help us during the crisis; they've been instrumental in helping us prevent future incidents through their training programs and security assessments."
Mike Wilson
E-commerce Business Owner
"As an e-commerce business, data security is crucial for us. Delta Insurance not only provides comprehensive coverage but also helps us maintain PCI compliance. Their risk assessment tools have been invaluable in identifying and addressing potential security gaps."
"The customer service is exceptional, and their team is always available to answer questions and provide guidance. The claims process is straightforward and well-organized."
Lisa Chen
Healthcare Practice Manager
"Delta Insurance understands the unique challenges faced by healthcare providers. Their coverage specifically addresses our needs for patient data protection and regulatory compliance. The incident response team is highly professional and efficient."
"Their healthcare-specific training programs have helped our staff better understand cyber security risks and best practices. The value-added services make Delta stand out from other insurers."
Pricing and Plans
Delta Insurance offers flexible pricing based on various factors including business size, industry, security measures, and coverage needs. While exact pricing varies, here's an overview of their plan structure:
Essential Plan
- ✓ Basic cyber liability coverage
- ✓ Incident response support
- ✓ Data recovery assistance
Ideal for small businesses
Advanced Plan
- ✓ Enhanced coverage limits
- ✓ Business interruption coverage
- ✓ Regular security assessments
Suitable for medium-sized businesses
Premium Plan
- ✓ Comprehensive coverage
- ✓ Advanced risk management
- ✓ Customized security training
Designed for large enterprises