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AIG

★★★★½

Global Leader in Cyber Risk Protection

Company Overview

American International Group (AIG) is a global insurance leader with a strong presence in New Zealand's cyber insurance market. With over a century of experience in the insurance industry and decades of expertise in cyber risk protection, AIG has established itself as a trusted provider of comprehensive cyber insurance solutions for businesses of all sizes.

AIG's New Zealand operations leverage the company's global resources and expertise while maintaining a strong local presence. Their cyber insurance offerings are backed by extensive research, advanced threat intelligence, and a worldwide network of cyber security experts. This combination of global reach and local understanding makes AIG a preferred choice for New Zealand businesses seeking robust cyber protection.

CyberEdge® Coverage

Core Coverage Components

  • Event Management

    Comprehensive support for data breach response, including legal services, IT forensics, and notification costs

  • Network Interruption

    Coverage for business income loss and extra expenses due to network security failures

  • Cyber Extortion

    Protection against ransomware and other cyber extortion threats

  • Data Asset Protection

    Coverage for costs to restore or recreate data and software affected by cyber events

Liability Protection

  • Security and Privacy Liability

    Protection against third-party claims arising from security failures and privacy breaches

  • Regulatory Defense

    Coverage for defense costs and penalties from regulatory proceedings

  • Media Content Liability

    Protection against claims of defamation and intellectual property infringement in electronic content

Preventive Services and Tools

Risk Management Tools

  • Infrastructure vulnerability scanning
  • Security ratings and benchmarking
  • Cyber risk assessment tools
  • Employee cybersecurity training

Incident Response Services

  • 24/7 incident reporting hotline
  • Breach resolution team
  • Public relations support
  • Legal and forensics expertise

Specialized Industry Solutions

Financial Institutions

Tailored coverage for banks, investment firms, and financial service providers with enhanced protection for digital transactions and financial data.

  • Electronic funds transfer protection
  • Digital banking security
  • Payment systems protection

Professional Services

Specialized coverage for law firms, accounting practices, and consulting firms focusing on client data protection and professional liability.

  • Client confidentiality protection
  • Professional services coverage
  • Intellectual property protection

Manufacturing

Comprehensive protection for manufacturers, focusing on operational technology and industrial control systems.

  • Industrial control system protection
  • Supply chain cyber risk coverage
  • IoT device security

Claims Management Excellence

Streamlined Claims Process

AIG's claims management process is designed to provide rapid response and efficient resolution of cyber incidents. Their dedicated cyber claims team works with a global network of experts to manage and resolve claims effectively.

Claims Response Timeline

  • 1. Immediate incident notification
  • 2. Expert team deployment
  • 3. Rapid response initiation

Claims Support Features

  • 1. Dedicated claims handler
  • 2. Progress tracking portal
  • 3. Regular status updates

Customer Reviews and Testimonials

★★★★★

David Parker

Financial Services Director

"AIG's global expertise was invaluable during our cyber incident. Their response team was professional and effective, helping us minimize the impact on our operations and maintain client confidence."

"The preventive services and risk assessment tools have helped us strengthen our security posture significantly. Their proactive approach to cyber risk management sets them apart."

★★★★

Rachel Smith

Retail Operations Manager

"The comprehensive coverage and support from AIG have been excellent. Their claims process is well-structured, though response times could occasionally be faster during peak periods."

"Their retail-specific expertise and understanding of PCI compliance requirements have been particularly valuable for our business."

★★★★★

James Wilson

Manufacturing Operations Director

"AIG's understanding of industrial control systems and manufacturing-specific cyber risks has been crucial for our operation. Their coverage for IoT devices and supply chain risks is comprehensive."

"The employee training programs and vulnerability assessments have helped us identify and address potential security gaps before they could be exploited."

Coverage Options and Pricing

AIG offers flexible cyber insurance solutions with coverage limits and premiums tailored to each organization's specific needs and risk profile. Their pricing structure considers various factors including:

Standard Coverage

  • Essential cyber liability protection
  • Basic incident response
  • Standard risk assessment

For small to medium businesses

Enhanced Coverage

  • Higher coverage limits
  • Priority incident response
  • Advanced risk management

For larger organizations

Premium Coverage

  • Maximum protection levels
  • Dedicated response team
  • Customized risk solutions

For enterprise clients